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If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange within thirty days. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type.  Please ship your package in a prepaid, insured, traceable method to the address below.  Please contact us prior to sending your return via phone or e-mail to receive your Return Authorization Number.
 
Phone Number: 920-303-0685 
 
Mailing Address:
Wiser Pet Products
P.O. Box 1697
Oshkosh, WI  54903-1697
 
Shipping Address:
Wiser Pet Products
600 Ohio St., Suite E
Oshkosh, WI  54902
(Please call for Return Authorization Number)